Once you have completed the enrollment process and become an eligible IHSS Provider, you are considered an Existing Provider.
Reporting an address and/or telephone number change
- Option 1: Electronically, through your Electronic Services Portal (ESP) account
Option 2: Email the IHSS Accounting Inbox at Ihssaccountinginbox@ssa.ocgov.com
In the email, include your First & Last Name, Provider Number, best contact phone number, and a brief description of your question or request
- Option 3: Paper form, complete and mail the SOC 840 Form addressed to:
PO Box 22006
Santa Ana, CA 92702-2006
Attn: IHSS Accounting Unit
SOC 840 Translations: Armenian | Chinese | Spanish
Reporting an email change
Option 1: Email the IHSS Accounting Inbox at Ihssaccountinginbox@ssa.ocgov.com
In the email, include your First & Last Name, Provider Number, best contact phone number, and a brief description of your question or request
- Option 2: Call the IHSS Accounting Call Center at 714-825-3251
Reporting hospitalization/vacation/out-of-home dates or your last day of work
Option 1: Email the IHSS Accounting Inbox at Ihssaccountinginbox@ssa.ocgov.com
In the email, include your First & Last Name, Provider Number, best contact phone number, Recipient’s Name and Case Number, and a brief description of your question or request
- Option 2: Call the IHSS Accounting Call Center at 714-825-3251
Reporting another IHSS Recipient has hired you as their IHSS Provider
