Beginning July 1, 2018, active IHSS Providers who met the eligibility criteria received annual Paid Sick Leave (PSL) each State Fiscal Year. A fiscal year begins on July 1 and ends on June 30th. Learn more about the PSL program information at the CDSS website and refer to the Paid...

Medi-Cal fraud is an intentional attempt by some Providers, and in some cases Recipients, to receive unauthorized payments or benefits from any Medi-Cal program, including the In-Home Supportive Services (IHSS) Program. This fraud can take many forms, but the most common in the IHSS program involves Providers knowingly billing for...

There are specific services covered by IHSS and most Recipients will not be authorized all of these services. IHSS Recipients are authorized different services and hours for each service. It is important to find out the services and hours authorized for your IHSS Recipient so that you can perform the...

As an In-Home Supportive Services (IHSS) Provider, you are a "Mandated Reporter". If you see or suspect abuse/neglect, you MUST report it immediately to the Adult Protective Services (APS) or Children's Protective Services (CPS) agency. Your report is kept confidential and the county will investigate the suspected abuse. Learn more...

Once you have completed the enrollment process and become an eligible IHSS Provider, you are considered an Existing Provider . Reporting an address and/or telephone number change Option 1: Electronically, through your Electronic Services Portal (ESP) account Option 2: Email the IHSS Accounting Inbox at Ihssaccountinginbox@ssa.ocgov.com In the email, include...

If you need the assistance of a Provider and would like a list of available Providers, please call 1-714/825-3174 If you are interested in becoming a Provider on the Orange County IHSS Public Authority Registry, please call 1-714/825-3202 How Does the Registry Assist the IHSS CONSUMER? An IHSS Consumer or...